When your office equipment is on the fritz, make L & G Copier Solutions your first and only call. As experts in all things copier, fax machine and printer repair in Wilmington, NC, we’re ready to provide you with the sales, service and parts you need to get your business back up and running again.
Your office equipment is more than just an investment in the product itself—it’s an investment in your ability to do business each and every day. We’re here to keep your equipment running, so you can keep doing business the right way. Turn to us for copier, fax machine and printer repair service in Wilmington, NC.
Service and Repair
Let our expert staff diagnose the problem and present you with a solution and the cost to repair it. We offer on-site repair and work quickly to get your machine back up and running again. Our techs are even skilled enough to rebuild toner and drum developer cartridges, saving you money instead of buying them new!
Service Contracts
Have ongoing maintenance or repair needs? Instead of pay-per-call service, we offer service contracts that cover all of the essentials for equipment owners, including parts, labor and supplies for the duration of the contract. Contracts are renewed yearly. Talk to one of our service techs today!
Parts Supply
If you need a specific part for your copier or printer, chances are we’ve got it. Our selection of copier parts in Wilmington, NC spans OEM components including gears, feed rollers, motors and any other mechanical parts. If we don’t stock it, we can find it. Looking for a trusted provider of consumables? We also supply toner and developer!
Tips to Protect Your Copier
- Don’t keep the lid up when making copies, as it will prevent the copier from monitoring how much toner to use and often results in a thick layer of black toner. The hot toner acts like a glue and may stick to the belt or it could wrap around the roller, causing a jam.
- When taking out jammed paper, try to avoid tearing it off and leaving a piece inside.
- Check your original document paper for curls and wrinkles before putting them into the copier, as small creases can cause a jam.
- Clean the glass every day to remove the dirt. This will help reduce electrostatic charge and helps the paper slide through the copier.
- Keep all paper clips, staplers and elastic bands away from the copier, as they can cause serious damage if they get into the housing or drum.
- When changing cartridges, make sure to clean up any toner that spills. Toner particles collect inside the copier and may settle on a sensor, which will prevent the copier from working.
- Never use sharp objects to remove a paper jam. Scissors, knives and pens can cause damage to belts and rollers.
- If you’re having a problem with your copier, read the troubleshooting section of the owner’s manual for an explanation and follow the instructions.
- Make sure all employees are trained on proper use of the copier.
- Keep your copier 6 to 12 inches from the wall to make sure it’s properly ventilated, as air needs to circulate around the electronic circuit boards inside of it.
- If possible, keep the copier in an air-conditioned room to reduce humidity, as humid air can cause paper to stick together.
New and Refurbished Products
Does your business have everything it needs to run day-to-day? If you’re in the market for copiers, fax machines or printers, we’ll help you find the right machine for your needs. We’re an independent dealer for some of the top name brands, with refurbished machines also available for more budget-conscious customers.
Not ready to buy? Lease with us instead! We offer attractive leasing options for 3-year periods and include service contracts with any of our leases to ensure you’re getting the best value for your money.
When it comes to copiers, printers and fax machines, L & G Copier Solutions has got you covered. We offer the best in sales, service and parts, to make sure your products stay running right. Reach us today at 910-259-6937 and let our service experts assist you.